BEFORE YOUR VISIT
Good questions.
Clear answers.
A little preparation can make repair easier.
Can every repair be done the same day?
No. Timing depends on the problem, parts availability, and testing. We explain the expected turnaround after checking the device.
Do I need to approve the price first?
Yes. You receive an estimate before repair work begins. If the repair needs change, the options should be discussed before additional work.
What should I bring?
Bring the device and any accessory connected to the problem, such as a charger. Know your device model if possible.
Should I back up my device?
Yes, when possible. Back up important files before repair. Some repairs or software changes can affect stored data.
Do I have to share my password?
Discuss the testing needed first. Never send passwords through email or a contact form. Ask whether testing can be done while you are present.
Can you always recover deleted files?
No. Recovery depends on the storage condition and whether data has been overwritten. Stop using the affected device and request an assessment.